Control Environment as Support of Actions to Endogenize Transparency in One Public Entity of Mexico.
DOI:
https://doi.org/10.60583/gypp.v33i2.8269Keywords:
information flow, communication process, leadership, identification with the entity, organizational structure, knowledge sharingAbstract
Transparency, a value that must be built through organizational actions, is a challenge commonly faced by public administration. This challenge is addressed through specific actions embedded in the control environment, which become part of the routine and behavior of every public official to establish a constant flow of information within and outside an entity. To gather information supporting the above, a tool was designed (semi-structured interviews) and applied to eight public officials. The results revealed actions within their control environment dynamics, highlighting the interaction that gives organizational meaning to endogenize transparency. This exploration of actions not only opens up new possibilities for making a profound change in organizational culture, starting from managerial levels, but also instills hope and optimism for a more transparent public administration. It underscores the importance of addressing individual and organizational aspects, paving the way for a more transparent future. As a result, this research not only contributes to the development of investigations focused on analyzing the control environment in public organizations but also provides a beacon of hope for public administration professionals and policymakers.
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